Need help?
Frequently Asked Questions
Order
All items that we ship are
Insured hence please be rest assured that it’s our responsibility to ensure
that you receive the ordered product
We ship to all prominent locations however in order to be
doubly sure about service to your area, please give us a call on +91 8369140527
Yes, we ship to all
prominent locations of US, UK, Canada, Europe, SE Asia and Middle East. In
order to be doubly sure about service to your region/country, please give us a
call on Mob / Whatsapp : +91 8369140527
Yes, Schedule a Video Call, and we'll show
you our latest collections. If you don't have time for video shopping, you can
connect with us on WhatsApp +91 8369140527
No, we do not ship pure silver products outside India due to
custom issues.
We usually have annual sale in monsoon during the month of
June or July, once a year.
There is no guarantee for any polish but we provide
re-polishing with minimum charges if anything purchased from us.
Yes. You may stay informed on special offers and promotions
by registering to the Silver Plaza subscription. Create your online account or
sign up for our newsletters today!
Your information stays
privately with us and we wouldn’t ever want to spam you. It’s important to have
a way for our customer service team to contact you about your order so nothing
surprising happens! Inaccurate credit card information is a finger’s slip away
and occasionally your selection is so stellar that it’s on backorder. We also
want to make sure you get our email confirmation as a record of the order.
Working with customers makes us happy; we just need a way to keep the lines of
communication open.
If you receive an order
confirmation email and notice a mistake with the order, please call us at +918369140527
or email spsilverplaza@gmail.com.
If it’s after business hours, leave us clear and detailed message with your
name, phone number, and your order number (if available).
Yes we have a renowned huge store
in Santacruz (Mumbai. India) since 1991 and is known for the quality products
and services.